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Privacy Policy

Collecting data on our website


We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, telephone contact information when entered into the chat function or comments).


Our company is hosted on the platform. provides us with the online platform that allows us to market our services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.



If you don’t want us to process your data anymore, please contact us at



Transferring data from the online referral forms to our secure practice system


We collect certain data from you to meet mandatory requirements regarding medical notes. There is a legal requirement to keep medical notes for a period of time after treatment. This can vary in length depending on your age and ability to consent but will be for a minimum of 7 years. Your details will be destroyed after this period.

We also collect data to assist in the administration of our businesses to provide you with an effective service. We would like to use your contact details to assist with the administration of your appointments/changes to scheduled appointments and/or reminders about appointments. To further enhance our service to you, we would like to be able to update you on any relevant information regarding our practice.  Examples of this may include updating clients on new staff members or changes to policies / procedures. Please note that your personal information will never be shared with third parties and will never be used for sales, marketing or financial promotional purposes.

We take your privacy very seriously and will take all reasonable steps to ensure the protection of your data. Please note that your right to be forgotten cannot override the legal requirements to keep medical notes for the mandatory periods. You can request a copy of any data held about you by submitting an Access Request.

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